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Refund & Returns Policy
14-Day Money-Back Guarantee for Digital Editions
Customer Satisfaction Guarantee
At BookBazaar, we ensure all digital EPUB files are tested for readability and formatting integrity. If you encounter any technical issues, our 14-Day Guarantee ensures your purchase is protected.
1. Eligible Refund Scenarios
You are eligible for a full refund within 14 days of purchase if:
File Error
The EPUB file cannot be rendered or opened on standard e-Readers.
Formatting Defect
The content suffers from severe layout defects or missing chapters.
Duplicate Order
You accidentally completed a duplicate purchase for the same book title.
2. How to Request a Refund
To request a refund, simply email our customer desk:
- Send an email to support@bookbazaar.com.
- Include your Order Email Address or Stripe Transaction ID.
- Briefly describe the issue.
Refunds are processed within 24 hours back to your original payment card via Stripe.